Buying at AllyLikes is very simple and, at the same time, safe. If your order arrives damaged, isn’t what you expected or you don’t want it anymore, you can return it without impediments.
Do you know how to do it? Just in case, today we’ll talk about it and we’ll tell you in detail how to process a return at AllyLikes.
In addition, we’ll list the conditions that you must take into account to be able to use this AllyLikes service.
What products can be returned at AllyLikes?
Before we begin, you need to know which items you will be able to return to the store.
Specifically, you’ll be able to process a return if:
- The product that arrived doesn’t match the description the seller shared with you.
- The garment is not your size and is too small or too large.
- The items arrived damaged or with faults, and they are defects caused during shipment or directly by the store.
- Items that have gotten to you without having ordered them.
So, which items cannot be returned to AllyLikes?
In this specific case, you should know that you won’t be able to request a return for those items that you no longer like, but arrived as described at the time of purchase.
You will not be able to return products that have been used, washed, or damaged by the customer and items such as pajamas, lingerie, socks, swimwear, and personal items.
Frequently Asked Questions about returns at AllyLikes
As in any store, there are always some doubts and questions that are repeated among users. In our case, we must say that AllyLikes is no exception. Therefore, below, we’ll answer the most frequently asked question.
Who pays the shipping costs?
Two things can happen here. On one hand, if AllyLikes accepts your return request, the store will reimburse you for the shipping costs along with the price of the product you returned.
On the other hand, if you want the platform to recognize a return because you no longer like the product, and it’s in perfect condition, you may simply lose the purchase and AllyLikes won’t pay the shipping costs or the cost of the item.
Instructions: How to return an item on AllyLikes?
If you want your return to be successful, follow the steps below:
- You’ll need to check the return period. In other words, check the deadline you have to return an item to AllyLikes. This is the date you were given when you confirmed receipt of the package.
- Check the validity of the products. In the meantime, every time you return an item, it must be in perfect condition. It can’t be returned stained or defective.
- Now it’s time to request a return. To do this, you will have to log in to your AllyLikes profile, go to “My Orders” and click on “Return” on the purchase you want to send back to the store.
- Once this is done, you will need to indicate the reason you want to return the product in the “Reason for return” tab. You will also be able to attach images that justify your return.
- Then you’ll have to wait. That is, wait for AllyLikes to respond to your return request and confirm whether you can return your products. Remember that this can take up to five business days.
- If the resolution is favorable to you, you will be able to start the next step: send the items by mail packaged as they arrived at you.
- The final step: get your money back. This will occur once the package you sent arrives at AllyLikes’ facilities. Specifically, you will receive the money for the shipping costs and the money invested in your purchase.
